Last Updated on : 7th Nov 2023
At Hexphase Tekniks, we are dedicated to providing a seamless and efficient delivery process for our Software as a Service (SaaS) product. This Delivery Policy outlines our guidelines and procedures for delivering access and services to our customers.
a. Delivery of our SaaS product is exclusively digital and will be provided electronically. You will receive access to our services and software through the email address you used to sign up or the method specified during the registration process.
a. Upon successfully completing the registration and payment process, you will receive an email confirmation containing instructions on how to access your account and begin using the SaaS product.
b. You are responsible for keeping your login credentials secure and confidential. Do not share your account information with anyone else.
a. Access to the SaaS product will be activated immediately upon successful registration and payment, except for situations where there is a need for manual verification or approval.
a. It is your responsibility to ensure that your computer or device meets the minimum system requirements specified for our SaaS product. Failure to do so may result in reduced functionality or performance issues.
a. If you encounter any technical issues or difficulties with product access, please contact our customer support team via support@worktrak.in for assistance.
a. As part of our commitment to continuous improvement, we may release updates and enhancements to the SaaS product. These updates are generally provided as part of your subscription and are delivered automatically through the platform.
a. We reserve the right to terminate your access to our SaaS product in accordance with our Terms of Service if you violate our policies or engage in any fraudulent or abusive activities.
For delivery-related inquiries and technical support, please contact our customer support team at support@worktrak.in
Please note that this Delivery Policy is subject to change without notice. It is your responsibility to review this policy periodically to ensure that you are aware of any amendments.
By using our SaaS product and agreeing to these terms, you acknowledge that you have read and understood our Delivery Policy and agree to abide by its terms and conditions.