Worktrak – Employee Productivity Tracking Software
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Worktrak's Privacy Policy

Last Updated: March 2026

Welcome to WorkTrak, an employee tracking and productivity management SaaS platform owned and operated by Blue Mango Labs LLP (“Blue Mango Labs,” “WorkTrak,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency regarding how personal and operational data is collected, used, and safeguarded when you visit our website (worktrak.in, cloud.worktrak.in) or use our products and services.

1. Information We Collect

To deliver and continuously improve our SaaS solutions, we collect several types of information:

  • Account & Contact Data: Name, email address, phone number, billing address, company name, and payment details provided when creating an account, requesting a trial, or communicating with support.
  • Employee Usage & Tracking Data: Information generated when utilizing our cloud or on-premises solutions, such as active/idle time reports, application and website usage logs, attendance data, and automated screenshot captures (as configured by the organization administrator).
  • System & Device Technical Data: Operating system information, browser type, IP addresses, internet service provider details, and system diagnostic logs.
  • Cookies & Tracking Technologies: Standard browser cookies used to maintain active portal sessions, remember user preferences, and analyze website analytics.

2. How We Use Your Information

Blue Mango Labs uses the collected data for the following core business purposes:

  • Core Service Provision: To furnish user dashboards, generate attendance, activity, and productivity reports, and operate SaaS tracking functionalities.
  • Customer Support & Operations: To handle technical support requests, respond to inquiries, process billing transactions, and manage user accounts.
  • Platform Optimization: To monitor system stability, fix technical bugs, conduct feature usage analysis, and enhance user experience.
  • Communications: To send account updates, platform notifications, service advisories, and administrative notices (you may opt out of promotional communications at any time).

3. Data Protection and Security

We implement industry-standard physical, technical, and administrative security measures designed to prevent unauthorized access, disclosure, alteration, or destruction of stored data. Access to employee operational logs and screenshots is restricted strictly to authorized user roles within your organization.

4. Information Sharing & Third Parties

We do not sell, rent, or trade personal or employee tracking data to third parties. We only share information under the following limited circumstances:

  • Trusted Service Providers: With vetted third-party vendors (such as cloud host infrastructure providers, email delivery platforms, and payment processors) solely to operate our platform services.
  • Legal Requirements: When required by law, regulation, subpoena, or governmental request, or to protect the rights, safety, and property of Blue Mango Labs, our customers, or the public.

5. Data Retention

We retain personal and platform tracking data only for as long as necessary to fulfill the purposes outlined in this policy or as required by commercial tax and accounting regulations. When account subscriptions terminate or expire, data is securely archived or permanently purged in accordance with our system retention schedules.

6. Third-Party Links

Our website may contain links to external third-party sites. We do not control and are not responsible for the privacy practices or content of third-party websites.

7. Updates to This Privacy Policy

Blue Mango Labs reserves the right to update this Privacy Policy at any time to reflect software changes, regulatory updates, or evolving business practices. When updated, the revised date at the top of this document will be modified. We encourage users to periodically review this page.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

Blue Mango Labs LLP
3rd Main, LBS Nagar, Bangalore, Karnataka – 560017, India
Sales: sales@worktrak.in | +91 9187084873
Support: support@worktrak.in